Epygi Quadro2xi User Manual download pdf (Page 11)

Epygi Technologies Configuring Quadro with Broadvox

PAGE 11 31-Oct-13

4 Additional Notes

4.1 Sending Music on Hold to Remote Parties

Each extension of the Quadro IP PBX can be configured to send its own hold music to remote

parties on hold (PSTN, IP, or IP-PSTN destinations). While sending the extensions’ music on hold

(MOH) to PSTN parties does not require any configuration on the Quadro, certain configurations

are needed when the remote party is an IP or IP-PSTN destination. The following steps describe

how to configure an extension to send its own MOH to remote IP parties:

1. Login to the Quadro as an extension user.

2. Open the Supplementary ServicesBasic ServicesHold Music Settings page (see

Figure 8)

3. Select the Send Hold Music to remote IP party checkbox and press Save.

Figure 8 - Basic Services – Hold Music Settings page

If the Quadro is configured with an ITSP that does not support remote MOH (the ITSP closes the

received audio stream when receiving an SIP re-INVITE message with the c=IN IP4 0.0.0.0,

a=sendonly media attributes), please follow these steps to complete the configuration:

1. Log into the Quadro as an administrator.

2. Type “generalconfig.cgi” in the address field of the browser to open the General

Configuration page (see Figure 9).

3. On this page, select the Force Hold Music checkbox and click Save.

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Epygi Quadro2xi User Manual Page 11