Epygi Quadro M26x User's Guide download pdf (Page 19)

QuadroM 32x/8L/26x/12Li/26xi Manual III: Extension User's Guide Extension User’s Menus

Extension User's Menus

Voice Mail Menu

Fig. III-1 Voice Mail menu in Dynamo Theme

Fig. III-2 Voice Mail menu in Plain Theme

The Voice Mail Service provides a possibility to leave brief voice messages on the mailbox of an unavailable or busy Quadro extension. The caller

hears a greeting message (configurable by the extension user) and a signal initiating the Voice Mail recording. The extension user may configure the

maximum duration of the voice message, as well as the Voice Mail system activation timeout (see chapter Voice Mail Settings

Received voice messages are stored in the Voice Mailbox. They can be accessed by the



key combination from the phone handset and via

Quadro management. Voice messages can to be played, marked (from GUI only), deleted, replied to (from handset only) or forwarded by the user.

Messages with a facsimile (FAX) attached will be displayed in a special way in the Voice Mailbox on web management access and will be indicated

by a special voice signal when accessing the message from the handset. The Incoming FAX message can be viewed and downloaded to the PC

from the Voice Mailbox at Web management access as a *.tif picture file.

Quadro’s Voice Mail service also allows reviewing system messages used for telephony services functionality. The voice mail greeting, incoming and

outgoing blocking messages, user’s name and out of office greeting can be played, recorded and restored. Greeting messages are played to the

caller announcing that the called extension is unavailable and asking to leave a voice mail. Blocking messages are played when receiving or making

incoming/outgoing calls from/to the restricted destination. User’s name is played when surfing the Extensions Directory. The personal out of office

greeting is played instead of the main greeting message, when out of office option is selected on the extension.

Voice Mailbox

Quadro provides caller the possibility of leaving voice messages when called extension is busy or unavailable. A voice mail greeting message, and a

voice signal indicating voice mail recording initiation, are played back to the caller.

All voice mail functionality settings, such as enabling the greeting message, adjusting the maximal voice mail duration, voice mail system activation

timeout, etc, are configurable by the user through the extension’s Voice Mail Settings

Received voice mails are stored and are accessible in the extension’s Voice Mailbox. Quadro supports two ways of accessing the extension’s Voice

Mailbox: through the phone handset and through Quadro Web Management. With both options, the user is free to manipulate with voice mails

located in the Voice Mailbox, such as playing, deleting, forwarding, etc.

When accessing the Voice Mailbox through the phone handset, additional settings to manipulate the user defined system messages are provided.

The user can define their own Voice Mail Greeting, Incoming and Outgoing Blocking messages as well as the User’s recorded name. Each of these

system messages can be played, recorded and restored. Voice Mail Greeting messages are played back to the caller announcing that the called

extension is unavailable and asking to leave a voice mail. Blocking messages are played back to the caller when receiving or making

incoming/outgoing calls from/to the restricted destination. User’s recorded Name is used in the Extensions Directory when the spelled name matches

the entry in the directory table.

Instructions on accessing and navigating within the voice messages and Voice Mailbox Services via the phone handset are described in the Feature

Codes.

Please Note: When playing newly received voice mails (via a phone handset or with the use of the Play button in this page) will deprive the “New”

state of the voice mail.

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Epygi Quadro M26x User's Guide Page 19